Privacy Policy for Excellence in Changemaking Institute

Effective Date: January 1, 2024

At Excellence in Changemaking Institute (“ECI,” “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us in any way.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data You Provide to Us

When you interact with us through our website or services, we may collect the following types of personal data:

  • Contact Information: This may include your name, email address, phone number, and organization details when you sign up for our services, newsletters, or request information.

  • Payment Information: If you purchase services from us, we may collect billing information, including payment card details (processed securely by our third-party payment processors).

  • Communication Data: When you communicate with us via email, forms, or other methods, we may collect your communication preferences and the content of your messages.

Information Automatically Collected

When you visit our website, we may automatically collect:

  • Device Information: Information about the device you use to access our site, including IP address, browser type, operating system, and other technical data.

  • Usage Data: Information about your interaction with our website, such as pages visited, time spent on the site, clicks, and links followed.

  • Cookies: We may use cookies and similar tracking technologies to collect information about your browsing activity. You can manage cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To deliver the services or information you request, including responding to inquiries, processing payments, and delivering products or services.

  • For Marketing Purposes: To send you newsletters, updates, and marketing communications related to our services. You can opt out of marketing communications at any time.

  • To Improve Our Website and Services: To monitor and analyze usage trends, troubleshoot issues, and enhance the functionality and performance of our website and services.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., payment processors, IT service providers, marketing platforms). These service providers are contractually bound to protect your data.

  • Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

  • Business Transfers: If we merge with, acquire, or are acquired by another company, your information may be transferred as part of that transaction.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to inaccurate or incomplete personal data.

  • Right to Deletion: You may request the deletion of your personal data where applicable.

  • Right to Object or Restrict Processing: You can object to or request a restriction on our use of your personal data.

  • Right to Withdraw Consent: Where you have provided consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@excellenceinchange.org.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We may retain your information to comply with legal obligations, resolve disputes, or enforce our agreements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device that help us track your usage patterns and preferences.

  • Necessary Cookies: These cookies are essential for the website to function properly.

  • Analytics Cookies: These cookies help us analyze how users interact with our website to improve performance.

  • Marketing Cookies: We may use cookies to deliver personalized content and targeted ads based on your browsing activity.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this policy periodically. The “Effective Date” at the top of the policy indicates when it was last updated.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@excellenceinchange.org.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.